Help

Happyway provides Alipay and bank card online and offline payment for you, which nearly covering almost all bank cards issued by medium-sized banks. At the same time, we currently provide contract customers debit date payment in Shanghai.

1. You can choose online payment, you need to activate the related online payment function or buy related payment cards for your bank card.

2. There are different policies about opening bank card in different local banks, Therefore, we advice you to call local bank before paying online, and you can consult the available cards for online payment and related opening procedures.

3. Maximum payment amount: Currently, banks set amount restrictions for online payment. Due to the different banks’ policies, we recommend that you can consult the related issues when applying for online payment.

Successful online payment Confirmation

(1) If the system does not indicate payment failure or success, you can check the balance of your bank by telephone, ATM machines, counter or login to online banking or other means, if your funds have been deducted, but the deal is still in the condition of new order, please contact our customer service staff as soon as possible.

(2) If there are following circumstances happened, such as credit card overdraft, insufficient deposit bank balance, or accidental disconnection, which may cause unsuccessful payment, please log on "Member Center" and find the order, and re-complete the payment. After the order is generated, Happyway provides effective 24-hour time limit to members, and you can complete the payment within 24 hours.

4. You put what you have got in cart and fill in the relevant information; we will send order confirmation to you by email. When you received confirmation, please go to our settlement center and make payment on the premise of not modifying the confirmation, after that we will send remittance confirmation and other details to you by email. 

If you have any questions, please call the customer service hotline: 400-666-9881 or just communicate with our online customer service directly, we are fully committed to provide you the most perfect service, and make you really feel the convenience, ease and safety.

 


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